I. Work Hard. 

As hard for others as you would hope they would work for you.

II. Communication. 

Effectively and clearly with all parties, all the time.

III. Be Honest. 

Don't just tell people what you think they want to hear. Tell them what they need to hear.

IV. Be Encouraging, Happy, and Helpful. 

Leave people better off when you leave them than they were beforehand, even if in brief encounters.

V. Be an Expert.. 

..on the market and continue to improve your understanding of it as it continues to evolve and change.

VI. Be Aware..

..of people and the things that they are going through. Selling and buying homes are emotional transactions made necessary by a wide array of circumstances.

VII. Leverage Technology.

To be more effective and efficient.

VIII. Knowledge. 

Know your trade, its nuances and its laws and stay up to date.

IX. Connections.

Get to know your clients well and continue to serve them as their expert in real estate matters for years and years to come.